Iconic Open University, a leading private Open and Distance Learning (ODL) institution licensed by the National Universities Commission (NUC), invites applications from suitably qualified candidates for the position of ICT/Customer Support Staff in Damaturu, Yobe State.
Job Title: ICT/Customer Support Staff (Helpdesk/ICT Officer)
Location: Birnin Kebbi, Gombe, Damaturu
Employment Type: Full-Time
Qualifications and Requirements
Educational Qualification
Minimum of ND, NCE, HND, or Bachelor’s Degree from an accredited institution.
Technical Skills
i. Strong computer/ICT skills
ii. Experience with troubleshooting hardware and software
iii. Knowledge of internet basics
iv. Familiarity with Microsoft 365 applications and standard office productivity software
Additional Requirements
i. Age Requirement: Candidates must not be more than 30 years of age
ii. Residency: Candidates must be a residents in the above locations.
Terms of Appointment
Step 1: Application Submission
Interested candidates must submit their applications online via the designated portal.
Step 2: Shortlisting
Only candidates who meet the minimum requirements will be shortlisted for further screening.
Step 3: Credentials Screening
Shortlisted candidates will be required to present original copies of all submitted documents for verification.
Step 4: Interview
Successful candidates will proceed to an oral interview conducted by a panel of University officials.
Step 5: Final Selection and Appointment
Successful candidates will receive formal appointment letters from the Office of the Registrar.
Terms of Service
Appointments are made in accordance with Iconic Open University’s conditions of service.
The position is based in the above mentioned locations.
Successful candidates will be required to resume duty on the date specified in their appointment letter.
Application Requirements
Interested candidates should submit the following documents online:
i. Application Letter addressed to the Registrar, Iconic Open University, clearly indicating the position applied for and location.
ii. Detailed and Updated Curriculum Vitae highlighting educational qualifications, work experience, and technical skills.
iii. Copies of all Academic Certificates/Credentials (ND/NCE/HND/Bachelor’s Degree).
iv. Valid Means of Identification (National ID, Voter’s Card, Driver’s Licence, or International Passport).
v. Contact Details of at least Two Referees who can attest to the candidate’s competence and character.
How to Apply
Interested and qualified candidates should submit their applications electronically via the University’s career portal:
Application Portal: https://careers.iconicuniversity.edu.ng/job/call-for-application-ict-customer-support-staff-birnin-kebbi-gombe-damaturu/
Application Deadline: 31st August 2026
**Important Notes: **Only shortlisted candidates will be contacted. Iconic Open University reserves the right to modify the terms and conditions of this call as necessary.