Skip to content
Iconic Open University
NUC Logo
Licensed & Approved ByNational Universities Commission (NUC)

Account

Request Account Deletion

At Iconic University, we respect your privacy and give you full control over your personal data. You can request to delete your account and associated data at any time.

In short

You can delete your account from within the app, or by emailing our support team. Deletion is permanent and is usually completed within 3–7 business days.

How to Delete Your Account

To request account deletion, please follow one of the options below.

Option 1: In-App Request (Recommended)

  • Open the Iconic University mobile app.
  • Go to Profile / Settings.
  • Select Delete Account.
  • Follow the on-screen instructions.

Option 2: Request via Email

If you are unable to access the app, you can request account deletion by contacting us:

Email: [email protected]
Subject: Account Deletion Request

Please include:

  • Your full name.
  • Registered email address.
  • Any additional details to help us identify your account.

Processing Time

  • Account deletion requests are processed within 3–7 business days.
  • You will receive confirmation once your account has been deleted.

What Happens When You Delete Your Account

When your account is deleted:

  • Your personal profile information will be permanently removed.
  • Your login credentials will be deleted.
  • Your access to the app will be revoked.

Data Retention Notice

Some data may be retained for a limited period where required for:

  • Legal and regulatory compliance.
  • Fraud prevention and security.
  • Internal analytics (anonymized data only).

Can I Recover My Account?

  • Once deleted, your account cannot be recovered.
  • You will need to create a new account if you wish to use the app again.

Need Help?

If you have any questions or need assistance, please contact [email protected].

Need help with your request?

Our team is on hand to help with any questions about deleting your account.

Apply Now